Has anyone a solution to this issue? Thank you very much! This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question 0. Report abuse. Details required :. Cancel Submit. In reply to Alberto Gamini's post on January 28, I suggest you post in the WGA forums which specialize in these issues. How satisfied are you with this reply? Activate it. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.
In reply to A. User's post on March 6, That response is like one from the proverbial accountant for it is precise but not very useful! I had the same message on my desktop after Windows XP did not close down without me cancelling a process dialogue box. When I subsequently tried to start windows it advised that it wanted activation.
There had been no hardware or software changes for months and the system had run OK 6 years prior to this event. When I accepted the request to re activate I was presented with a screen containing in ID that I had to type into my phone after calling a Microsoft support number. On completion the recorded message told me I might be a victim of fraud and to go to Microsoft's relevant website, without internet? I finally managed to get through to a human at Microsoft who asked for the original installation code.
When I had given this I received a new ID and the system was re-activated but the technical support could not help to explain why the problem occurred. However, the way to permanently overcome the problem is as I've said:.
Dial the number provided and type in the ID after pressing 1 or 2 on your phone as requested to identify if you are a business or home user. If it does not work find a way of getting through to Microsoft's support. Give them your original code from the software and follow instructions. Noel D Paton. Boot into "Safe Mode with Command prompt".
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