Kb software solutions

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Based in the capital of United States, we are highly acknowledged among our clients for our agile development process, SLA driven approach, and on-time project delivery. If you need more information or have any other questions, feel free to contact us.

The demand for software outsourcing and outsourced software development companies is increasing swiftly. Software Outsourcing is a practice followed by software development companies. The control of a specific business process, either an application or software maintenance, is passed on to a third-party vendor.

However, the outsourcing process must be done, keeping in mind the parameters of clients' demands, budget, and requirements. Being one of the leading software development outsourcing companies, we help you get the best affordable solutions. Case Studies. Website on CMS Platform Successful implementation of an industry-focussed claims advocacy web application. Submit your info and get the download link for the PDF. WebApp Design Successful development of a product for a real-estate client.

Dynamic Reporting Rendering of real-time data in a presentable 3d format using an appropriate reporting engine. Website Migration Successful development and smooth transitioning from an older website. Does your Business need Technology Transformation?

MacArthur Blvd. KBS Brands. Collaboration in Confluence Source. Freshdesk is a cloud-based knowledge management and helpdesk tool for businesses of all sizes. It allows your customer support team to collaborate on tickets. Any team member can loop in other members to discuss a specific support ticket. They can split tickets into subtickets and have multiple people work on those simultaneously.

SLA targets in Freshdesk Source. Zendesk is a cloud-based knowledge management and helpdesk solution that offers tools to build customer service portals, knowledge bases, and online communities. It offers a customizable front-end portal, live chat features, and integration with other applications such as Salesforce and Google Analytics.

Live chat in Zendesk Source. Zoho Desk is a cloud-based knowledge management suite that offers ticket management features, self-service capabilities for customers, and agent productivity tools. It helps you convert Facebook or Twitter posts into tickets that can be easily tracked and responded to from the tool. You can add specific keywords to filter social media posts and messages and have them converted into tickets automatically.

Ticketing dashboard in Zoho Desk Source. Here are a few key questions to consider asking:. This article was updated on April 9, Content Writer at Capterra, passionate about technology and software research. Based in New Delhi, India. I love playing cricket and listening to music.

Improve efficiency Resolve problems quickly Help customers self-serve Reduce call volume. KBPublisher as an internal knowledge base. Improved Employee Support Our knowledge base software can help your employees acquire job knowledge faster, reducing training time, and driving higher performance and job satisfaction. It also prevents knowledge from leaving when an employee transfers or leaves.

Faster training time Higher job quality More retained knowledge Improved productivity. Centralized Knowledge Repository. Centralized Knowledge Repository A knowledge base improves staff productivity and eliminates time wasted searching for information.

Store information for customer support, company intranet, employee training, and more with our secure knowledge management software. Create a user manual Publish policies and procedures Manage project documents Provide training materials. Want to discover all the features? Take a Tour. What are people saying about KBPublisher?